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Total Venue Control, LLC

 

Cashless Payment Solutions, Consulting and Concession Operations

Great American Food & Music Fest
Thank you for attending the
Great American Food & Music Fest!

We hope you enjoyed the "best of the best" restaurateurs from across the country as well as our celebrity chef demonstrations and musical acts.


You attended the first 100% cashless concession payment event at a major league sports venue utilizing smart card technology.  With fewer Americans carrying cash and relying increasingly on debit and credit cards, our payment solutions addresses these changing payment preferences and speeds up concession lines by eliminating cash handling at the point of sale.

Concession Card Refunds:

The event is offering full refunds on any unspent concession card balances.  There will be no fees or other charges for redeeming your remaining concession cards.  If you have $22.50 on your card, your check will be for $22.50.  Please note that concession cards provided for promotional purposes or as part of a premium package are not eligible for cash refunds.

Please mail concession cards to the following address for prompt redemption and include a return mailing address:

Great American Food & Music Fest
Refunds Department
21812 Ybarra Road
Woodland Hills, CA 91364


Concession card balances can be checked by entering the serial number found on the back of each card in the bottom left corner through the hyperlink below:

Click here to check card balance!

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Please email us with any feedback regarding the our event-specific concession cards.  We are always looking to improve our services and appreciate any input from you based upon your experiene at the event.

Click here to email feedback and/or recommendations.

Contact TVC by phone at (312) 848-8322 or by email at cameron@totalvenuecontrol.com.