Cashless Payment, Loyalty & Ticketing Solutions
Total Venue Control (TVC) provides innovative cashless concession payment, loyalty & ticketing solutions to the sports and entertainment industry. Customers are “leaving their cash at home,” and TVC is the market leader addressing changing customer payment preferences. Our cashless payment solutions increase concession and sponsorship revenues, decrease operating expenses and enhance each attendee’s event experience.
TVC is the only integrator and operator of cashless payment, loyalty and ticketing solutions in the US.
Success Resume (Cashless):
- Current (through 2012 season): TVC currently operates the only cashless professional baseball stadium in the US. Per capita spending at Lawrence-Dumont Stadium increased by more than 60% compared to the prior cash-only per capita spending levels.
- 2010: TVC implemented and operated the first cashless concession payment systems at two NFL stadiums for a large food and music festival (New Meadowlands Stadium and Gillette Stadium).
- Other: TVC implemented and operated the first cashless arena event in the US at the Family Arena in Saint Louis, Missouri.
TVC provides a turnkey solution and integrates the products and services required to create a successful cashless venue. Operating more as a partner than as a traditional service provider, TVC works closely with event owners, operators and concessionaires to operate our cashless payment, loyalty and ticketing solutions.
Products and Services
- POS hardware at all concession points
- Permanent, portable and mobile
- Onsite operations, customer service and technical support manager
- Technology infrastructure (e.g. WiFi)
- Onsite concession card sales staff
- Payment, loyalty and ticketing software
- Cash handling services
- Merchant processing software
- Concession card design and production
- Event reporting and settlement
- Concession card sponsorship proposals
TVC’s innovative solutions are creating by integrating the best hardware and software products on the market. Entertainment properties are traditionally technology averse, and TVC provides a turnkey solution and a single point of contact from the planning phase through implementation and then directly operates the cashless system while seamlessly integrating with the entertainment property owners, operators and concessionaires. By directly operating our cashless solutions onsite at client events, TVC is the “front line” handling all operating, technical and customer service issues.