About Us
Cashless Concession

About Us

Total Venue Control’s 3 Core Competencies

  1. Cashless Concession Payment, Loyalty & Ticketing Solutions
  2. Consulting Services – Concession Operations
  3. Concession Operations

Cashless Concession Payment, Loyalty & Ticketing Solutions

TVC plans, implements and operates cashless payment, loyalty and ticketing solutions at sports and entertainment events.  Our solutions enhance the customer event experience while increasing concession and sponsorship revenues and decreasing operating expenses.

  • 2011 Cashless Stadium: Lawrence-Dumont Stadium (contract through 2012 season)
  • 2010 Cashless Major League Stadium Events: Great American Food & Music Fest
    • New Meadowlands Stadium
    • Gillette Stadium

TVC is the only integrator and operator of cashless payment, loyalty and ticketing solutions in the US.

Consulting Services – Concession Operations

Reviews

Observe, assess, identify deficiencies and provide actionable recommendations for all concession operations or for specific concession areas.

Audits

Perform defined procedures to directly test the effectiveness of controls and procedures utilized by the concessionaire.  Inventory control audits, cash handling audits, event settlement and reporting audits and loss prevention audits.

2011 Consulting Audits Completed

  • Coachella
  • Stage Coach
  • Big Four
  • Electric Forest
  • Call of Duty XP

Client List (partial)

  • AEG Live / Golden Voice
  • Madison House Productions
  • Made Event Productions
  • Another Planet Entertainment
  • Activision Publishing
  • GameTime F&B Services

Concession Operations

Operate aspects of the concessionaire’s operation with our consultants and locally hired staff.

At the 2011 Coachella, Big Four and Stage Coach events, TVC co-managed the beverage concession inventory warehouse and audited the warehouse and cash room functions. At the 2011 Electric Forest event, TVC planned and managed the F&B concession warehouse. At the 2011 Call of Duty XP event, TVC managed the F&B and merchandise inventory warehouses.

Operate concessions in whole or in part

In 2010, TVC managed the entire F&B concession operation at our cashless professional baseball stadium in Wichita, Kansas, including providing a salaried concession General Manager.